Privacy Policy

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Region 8 Enviro, LLC Privacy Policy

Last Updated: January 17, 2024

This privacy notice pertains to Region 8 Enviro, LLC (also referred to as R8E) (“we,” “us,” or “our“). It outlines the collection, storage, use, and sharing of your information when utilizing our services (“Services“), including interactions on our websites (https://r8enviro.com/ and https://portal.r8enviro.com/) or any other site linking to this notice, or engaging with us in other ways such as sales, marketing, or events.

Questions or Concerns? Understanding your privacy rights and choices is crucial. If you disagree with our policies, please refrain from using our Services. For any questions or concerns, contact us at michelle@r8enviro.com.

Summary of Key Points

This summary highlights key aspects of our privacy notice. Detailed information on each topic can be accessed by scrolling down to each point or using the table of contents below.

  1. What Personal Information Do We Process? Learn more about the personal information you disclose to us.
  2. Do We Process Any Sensitive Personal Information? We do not process sensitive personal information.
  3. Do We Receive Any Information from Third Parties? Information collected by Google Analytics, Google Search Console, and Solid Central is received.
  4. How Do We Process Your Information? We process information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. Learn more about our processing methods.
  5. In What Situations and with Which Parties Do We Share Personal Information? Information is shared in specific situations and with specific third parties. Learn more about sharing practices.
  6. How Do We Keep Your Information Secure? Organizational and technical processes are in place to protect your information. However, no system is entirely secure. Learn more about our security measures.
  7. What Are Your Rights? Depending on your geographical location, privacy laws may grant you certain rights. Learn more about your privacy rights.
  8. How Do You Exercise Your Rights? Exercise your rights by visiting https://r8enviro.com/contact-us/ and using the available channels specified there to contact us. We will address your requests in line with applicable data protection laws.

1. What Information We Collect

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information when you register on the Services, express interest in obtaining information about us or our products and services, participate in activities on the Services, or contact us.

Personal Information Provided by You: The personal information we collect depends on your interactions, choices, and the products and features you use. It may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Usernames
  • Passwords
  • Billing addresses
  • Details of our ongoing business relationship
  • Forms, files, and data related to your service provider relationship with us

Sensitive Information: We do not process sensitive information.

Payment Data: If you make purchases, we may collect payment data stored by Stripe. Stripe Privacy Notice.

Payments made via r8enviro.com or portal.r8enviro.com are processed by a 3rd party vendor. We do not collect or retain your data on our sites, but may store it in our physical offices.

All provided personal information must be true, complete, and accurate. Notify us of any changes.

Information Automatically Collected

In Short: Some information, like IP address and/or device characteristics, is collected automatically when you visit our Services.

  • Log and Usage Data: This includes service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services. It is recorded in log files and may comprise your IP address, device details, browser type and settings, as well as information about your activity in the Services (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions like the features you use). Additionally, it may include device event information, such as system activity, error reports (sometimes called “crash dumps”), and hardware settings.
  • Device Data: We gather device data, which includes information about your computer, phone, tablet, or any other device used to access the Services. Depending on the device, this data may encompass details like your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data: Our data collection includes location data, providing information about your device’s location, which can be either precise or imprecise. The extent of information collected depends on the type and settings of the device used to access the Services. For instance, we may use GPS and other technologies to gather geolocation data indicating your current location (based on your IP address). You have the option to opt out of this data collection by refusing access to the information or by disabling your Location setting on your device. However, opting out may restrict your ability to use certain aspects of the Services.

2. How We Process Your Information

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on your interactions with our Services, including:

  • Account Management: Facilitating account creation, authentication, and overall user account management. Your information is processed to enable you to create and access your account while ensuring its smooth operation.
  • Service Delivery: Processing information to deliver and facilitate the requested services to you. This involves fulfilling your service requests and ensuring the smooth delivery of the requested service.
  • User Support: Responding to user inquiries and offering support when needed. We process your information to address your inquiries and resolve any potential issues related to the requested service.
  • Administrative Communications: Sending administrative information to you, which may include details about our products and services, changes to our terms and policies, and similar updates.
  • Order Fulfillment: Processing your information to fulfill and manage service orders, including payments made through the Services.
  • Feedback Requests: Processing your information when necessary to request feedback and communicate with you about your use of our Services.
  • Marketing and Promotions: Utilizing your personal information for marketing purposes, consistent with your preferences. You have the option to opt out of our marketing emails at any time (refer to “WHAT ARE YOUR PRIVACY RIGHTS?” below for more information).
  • Testimonials: Posting testimonials on our Services that may contain personal information.
  • Service Protection: Processing your information as part of our efforts to maintain the safety and security of our Services, including fraud monitoring and prevention.
  • Service Evaluation and Enhancement: Analyzing information to evaluate and improve our Services, products, marketing strategies, and overall user experience. This includes identifying usage trends and determining the effectiveness of our promotional campaigns.
  • Usage Trend Identification: Processing information about how you use our Services to gain insights into usage trends and enhance the Services accordingly.
  • Marketing Campaign Effectiveness: Assessing the effectiveness of our marketing and promotional campaigns to provide content that is most relevant to you.
  • Legal Compliance: Processing information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. Legal Bases We Rely On to Process Your Information

In Short: We process your personal information when necessary, relying on valid legal reasons (legal basis) under applicable law, such as consent, legal compliance, fulfilling contractual obligations, protecting rights, or pursuing legitimate business interests.

If you are located in Canada, this section applies to you.

We may process your information based on specific permission (express consent) for a particular purpose or situations where permission can be inferred (implied consent). You can withdraw your consent at any time.

In exceptional cases permitted by law, we may process your information without consent, including for investigations, fraud prevention, business transactions, insurance claims, victim identification, or complying with legal obligations.

4. When We Share Your Personal Information and Who We Share It With

In Short: We share information in specific situations or with third parties as described in this section.

We may need to share your personal information:

  • Business Transfers: During mergers, asset sales, financing, or business acquisitions.
  • Google Maps Platform APIs: With specific Google Maps Platform APIs (e.g., Google Maps API, Places API).
  • Business Partners: With business partners to provide certain products, services, or promotions.
  • To contractors, service providers, and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it.
  • With your consent.
  • For any other purpose disclosed by us when you provide the information.

5. Use of Cookies and Other Tracking Technologies

In Short: We may use cookies and tracking technologies to collect and store your information.

We may use cookies and similar technologies (web beacons, pixels) to access or store information. Details on usage and how to refuse certain cookies are in our Cookie Notice.

6. How Long We Keep Your Information

In Short: We retain your information as necessary, as outlined in this privacy notice, unless law requires otherwise.

Your personal information is kept for the duration necessary for purposes outlined here, unless a longer retention period is legally required. Once no ongoing business need exists, we delete or anonymize the information.

7. How We Keep Your Information Secure

In Short: We employ organizational and technical security measures to protect your personal information.

We have implemented reasonable security measures to safeguard your personal information. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

The safety and security of your information also depends on you. Your use of the Services within a secure environment is recommended. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

8. Collecting Information from Minors

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18. Users represent being at least 18 or the parent/guardian of a minor, consenting to the minor’s use of the Services. If we learn we have collected or received personal information from users under 18 without parental consent, we will deactivate the account and promptly delete such data upon awareness. Contact us at michelle@r8enviro.com if you discover data collected from children under age 18.

9. Your Privacy Rights

In Short: In regions like Canada, you have rights allowing greater access and control over your personal information. You can review, change, or terminate your account at any time.

In some regions, including Canada, you have rights under applicable data protection laws, such as:

  • Access and Copy: Request access and obtain a copy of your personal information.
  • Rectification or Erasure: Request rectification or erasure of your personal information.
  • Restrict Processing: Request to restrict the processing of your personal information.
  • Data Portability: Request data portability if applicable.
  • No Automated Decision-Making: Not be subject to automated decision-making. You can make such requests by contacting us via the details in “How Can You Contact Us About This Notice?” below.
  • Withdrawal of Consent: If we rely on your consent, express and/or implied, you can withdraw it at any time by contacting us via the provided contact details. Withdrawal won’t affect processing lawfulness before withdrawal or, if allowed by applicable law, processing based on grounds other than consent.
  • Opting Out of Marketing: Unsubscribe from marketing and promotional communications anytime through the provided channels. Even if opted out, service-related messages may still be sent.

Account Information

To review, change, or terminate your account:

  • Contact us using the provided contact information.
  • Log in to your account settings and update your user account.

Upon account termination, we’ll deactivate or delete it, retaining some information for fraud prevention, troubleshooting, investigations, legal terms enforcement, and legal compliance.

Cookies and Similar Technologies: Most web browsers accept cookies by default. You can choose to remove or reject cookies, but this might affect certain Services features or services.

Questions or Comments: For privacy rights inquiries, email michelle@r8enviro.com.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile systems include a Do-Not-Track (“DNT”) feature. We currently do not respond to DNT signals or similar mechanisms. If a standard for online tracking is adopted in the future, we’ll inform you in a revised version of this privacy notice.

11. Specific Privacy Rights for United States Residents

In Short: Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide their state residents specific rights regarding access to personal information.

The exact scope of these rights may vary by state. To exercise any of these rights, please contact us through the channels noted on https://r8enviro.com/contact-us/, email michelle@r8enviro.com, or use the contact details at the document’s bottom.

Categories of Personal Information Collected in the Past Twelve (12) Months

We have collected the following categories of personal information in the past twelve (12) months:

A. Identifiers: Contact details (real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name) – YES

B. California Customer Records statute: Personal information (Name, contact information, education, employment, employment history, and financial information) – YES

C. Protected classification characteristics: Gender and date of birth – NO

D. Commercial information: Transaction information, purchase history, financial details, and payment information – YES

E. Biometric information: Fingerprints and voiceprints – NO

F. Internet or other similar network activity: Browsing history, search history, online behavior, interest data, and interactions with websites, applications, systems, and advertisements – YES

G. Geolocation data: Device location – YES

H. Audio, electronic, visual, thermal, olfactory, or similar information: Images and audio, video, or call recordings created in connection with our business activities – NO

I. Professional or employment-related information: Business contact details, job title, work history, and professional qualifications – YES

J. Education Information: Student records and directory information – NO

K. Inferences drawn from collected personal information: Inferences drawn to create a profile or summary about an individual’s preferences and characteristics – NO

L. Sensitive Personal Information: NO

We will use and retain the collected personal information as needed to provide the Services or for:

  • Category A: As long as the user has an account with us
  • Category B: As long as the user has an account with us
  • Category D: As long as the user has an account with us
  • Category F: As long as the user has an account with us
  • Category G: As long as the user has an account with us
  • Category I: As long as the user has an account with us

We may collect other personal information outside these categories through interactions such as:

  • Receiving help through customer support channels
  • Participation in customer surveys or contests
  • Facilitation in the delivery of our Services and responding to inquiries

How Do We Use and Share Your Personal Information?

Refer to “How We Process Your Information” for details on how we use your personal information.

Will Your Information Be Shared with Anyone Else?

We may disclose personal information to service providers under a written contract. Learn more in “When We Share Your Personal Information and Who We Share It With

We may use your personal information for internal research for technological development and demonstration, not considered “selling” personal information.

We have not disclosed, sold, or shared any personal information for business or commercial purposes in the past twelve (12) months, and we will not do so in the future.

For California Residents

California Civil Code Section 1798.83 (“Shine The Light” Law)

California residents, under the “Shine The Light” law, have the right to request information about categories of personal information disclosed to third parties for direct marketing purposes and the names/addresses of third parties shared in the preceding calendar year. To make such a request, California residents can submit a written request using the contact information below.

Rights for Residents Under 18 Years of Age

California residents under 18 years, with a registered account, have the right to request removal of publicly posted unwanted data on the Services. To request removal, contact us with the associated email address, stating California residency. While we ensure data removal from public display, please note it may persist in our systems (e.g., backups).

CCPA Privacy Notice

Applicability: California Residents

The California Consumer Privacy Act (CCPA) grants specific rights to California residents. Residents, as defined under CCPA, have certain rights regarding their personal information.

Your Rights with Respect to Personal Data

Right to Request Deletion of Data (Request to Delete): You can request the deletion of your personal information. If you ask us to delete your personal information, we will do so, subject to certain exceptions required by law, including but not limited to: the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to Be Informed (Request to Know): You have the right to know various aspects of our data processing, depending upon the circumstances:

  • whether we collect and use your personal information;
  • categories of personal information we collect;
  • for what purposes collected personal information is used;
  • whether or not we sell or share personal information to third parties;
  • the categories of your personal information that we sold, shared, or disclosed;
  • the categories of third parties that the personal information was sold to, shared, or disclosed;
  • our purpose for collecting, selling, or sharing personal information; and
  • the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination: We do not discriminate against you for exercising your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information: We do not process sensitive personal information.

Verification Process

We will verify your identity using information provided earlier. If additional information is needed, it will be promptly deleted after verification.

Other Privacy Rights

You may object to processing, request correction or restriction of personal data, and designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

You can opt out of future selling or sharing of personal information to third parties. Upon receipt of an opt-out request, we will act upon the request no later than fifteen (15) days from the date of the request.

Exercising Your Rights

Contact us through the options available on https://r8enviro.com/contact-us/, email at michelle@r8enviro.com, or use the contact details at the document’s bottom. If you have a complaint about our data handling, please reach out to us.

Connecticut Residents

Applicability: Connecticut Residents

This section pertains exclusively to Connecticut residents under the Connecticut Data Privacy Act (CTDPA). Residents have specific rights outlined below. However, these rights are not absolute, and we may decline requests as permitted by law.

Rights under CTDPA

  • Right to be informed if we are processing your personal data.
  • Right to access to your personal data
  • Right to correct inaccuracies in your personal data.
  • Right to request deletion of your personal data.
  • Right to obtain a copy of personal data previously shared with us.
  • Right to opt out of processing personal data for targeted advertising, sale, or profiling affecting legal or similarly significant decisions.

To exercise these rights, email michelle@r8enviro.com or visit https://r8enviro.com/contact-us/. If we decline your request and you wish to appeal, email us at michelle@r8enviro.com. Within sixty (60) days, we will inform you of any action taken or not taken, providing a written explanation for the decisions.

Utah Residents

Applicability: Utah Residents

This section is relevant solely to Utah residents under the Utah Consumer Privacy Act (UCPA). Residents possess specific rights outlined below. However, these rights are not absolute, and we may decline requests as permitted by law.

Rights under UCPA

  • Right to be informed if we are processing your personal data.
  • Right to access to your personal data
  • Right to request deletion of your personal data.
  • Right to obtain a copy of personal data previously shared with us.
  • Right to opt out of processing personal data for targeted advertising or sale

To exercise these rights, email michelle@r8enviro.com or visit https://r8enviro.com/contact-us/.

Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA):

“Consumer” refers to an individual residing in the Commonwealth, acting only in an individual or household context. It excludes individuals acting in a commercial or employment context.

“Personal data” encompasses any information linked or reasonably linkable to an identified or identifiable natural person. This definition excludes de-identified data or publicly available information.

“Sale of personal data” entails the exchange of personal data for monetary consideration.

If you fall under the definition of a “consumer,” certain rights and obligations regarding your personal data apply.

Rights under VCDPA

  • Right to be informed about the processing of your personal data
  • Right to access your personal data
  • Right to rectify inaccuracies in your personal data
  • Right to request deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to opt out of the processing of your personal data for targeted advertising, sale of personal data, or profiling leading to legal or similarly significant effects (“profiling”)

To exercise your rights under the Virginia VCDPA, please contact us via email at michelle@r8enviro.com or visit. https://r8enviro.com/contact-us/.

If you use an authorized agent to exercise your rights, we may deny requests without valid proof of authorization.

Verification process

We may request additional information reasonably necessary to verify your identity and your consumer’s request. If an authorized agent submits the request, additional information may be needed to verify your identity before processing.

Upon receipt of your request, we will respond promptly, within forty-five (45) days. An extension of forty-five (45) days may occur when reasonably necessary, with notification provided within the initial 45-day period, along with the reason for the extension.

Right to appeal

If we decline your request, we will explain the decision. To appeal, email michelle@r8enviro.com. Within sixty (60) days of receiving an appeal, we will inform you of any action taken or not, including reasons for the decisions. If denied, you may contact the Attorney General to submit a complaint.

12. Updates to This Notice

In Brief: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may periodically update this privacy notice. The revised version will be marked with an updated “Revised” date, becoming effective immediately upon accessibility. In the event of material changes to this privacy notice, we may notify you by prominently posting the changes or sending a direct notification to you by email to the primary email address specified in your account. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. We encourage you to regularly review this privacy notice to stay informed about how we safeguard your information.

13. Contact Us About This Notice

If you have any questions or comments regarding this notice, feel free to email us at michelle@r8enviro.com or reach out by post to:

Region 8 Enviro, LLC
PO Box 1295
Elizabeth, CO 80107
United States

14. Review, Update, or Delete Your Data

You retain the right to request access to, modify, or delete your personal information. To initiate such requests, please visit: https://r8enviro.com/contact-us/.